Frequently Asked Questions

Browse our fleet at asrluxury.com/cars, then request a quote on the vehicle page or call (310) 985-9849. Share your dates, preferred vehicle, and pickup or delivery location. Our concierge checks availability and eligibility, then provides a written quote. Your reservation is confirmed in writing after any required deposit is paid.

Drivers 18 and over are welcome at ASR Luxury. Photo ID and a valid US or international driver's license are required at delivery.

For weekends, prom season, weddings, and major LA events (Coachella, Oscars, Grammys), book 2-4 weeks ahead. Weekdays and shoulder seasons are usually flexible with 24-48 hours notice. Contact our concierge team for last-minute or same-day requests.

Yes. A refundable security deposit is held on a major credit card at delivery. The amount varies by vehicle and is communicated in your reservation confirmation. The deposit is released after vehicle return and inspection.

A valid driver's license, a major credit card in your name, and your own valid auto insurance. International renters: passport plus an international driver's permit if your license is not in English.

Published daily rates are starting prices for comparison. Your final written quote depends on the vehicle, dates, rental length, and requested services. Confirm the total, applicable taxes, security deposit, mileage allowance, and any delivery fees before booking. Ask our concierge about multi-day rental options.

Mileage allowances and additional-mileage charges depend on the vehicle and reservation. Share your planned itinerary with our concierge and confirm the allowance and overage rate in your written quote before booking. Long-distance and out-of-state trips require prior approval.

Yes. Drivers must carry their own valid auto insurance with coverage that extends to the specific rental vehicle. ASR Luxury does not provide auto insurance. Confirm coverage for the vehicle with your insurer before booking and provide proof at delivery. Do not assume a credit-card rental benefit covers an exotic or high-value vehicle; verify any coverage and exclusions directly with the provider.

Out-of-state travel, including Las Vegas, requires prior written approval. Palm Springs, San Diego, and Coachella are in California; confirm permission and mileage terms for those trips too. International travel to Mexico or Canada is not permitted on standard rentals.

Cancellation terms vary by reservation and are specified in your booking confirmation. Event-specific bookings (weddings, proms) may have stricter terms — please review your confirmation or contact our concierge with any questions.

Yes. Delivery and pickup can be arranged on request at hotels, residences, and agreed meeting locations in our Southern California service areas. Availability, timing, and any fees are confirmed in your quote. Our Beverly Hills location is a staffed office; the LAX location is a prearranged meeting point, not a staffed rental office.

We serve all of Los Angeles, Beverly Hills, Hollywood, West Hollywood, Santa Monica, Bel Air, Brentwood, Pacific Palisades, Malibu, Calabasas, Studio City, Pasadena, Long Beach, and Orange County (Newport Beach, Laguna Beach, Huntington Beach). For service to other areas, contact our concierge.

Chauffeur service can be arranged for weddings, prom nights, music videos, corporate events, and other occasions. Vehicle and driver availability, timing, and pricing are confirmed for your itinerary. See asrluxury.com/chauffeur for details.

Yes. We specialize in event transportation, including weddings, proms, anniversaries, music videos, photo shoots, and corporate functions. We can coordinate multi-vehicle packages, decorations, and chauffeurs. Book at least 4-8 weeks in advance for peak event seasons.

Absolutely. We work with production companies, photographers, and music video directors regularly. Filming use and location releases can all be coordinated. Contact our concierge with your shoot dates, location, and intended use.

Yes. We charter luxury yachts from Marina del Rey, Newport Harbor, and other Southern California marinas — for day trips, sunset cruises, weekend voyages to Catalina Island, and extended charters. All vessels include professional crew. See asrluxury.com/yachts.

Yes. We arrange private jet charters worldwide from LAX, Van Nuys, Burbank, and Long Beach airports. Aircraft range from light jets for short hops to ultra-long-range Gulfstreams for international travel. Our concierge coordinates flight crew, catering, and ground transportation for your itinerary.

Yes. Our portfolio includes Beverly Hills estates, Malibu beachfront villas, Hollywood Hills architectural homes, and Pacific Palisades retreats. Short-term and extended stays available, all professionally managed and concierge-supported.

Restaurant reservations, event tickets, private chefs, security, additional transportation, yacht and jet bookings, helicopter transfers, personal shopping, and itinerary planning. Tell our concierge what you need — if it's in Los Angeles, we can usually arrange it.

Call (310) 985-9849, email hello@asrluxury.com, or use the contact form at asrluxury.com/contact. Our standard concierge hours are 8am-10pm PT, with off-hours service available by appointment.