Frequently Asked Questions

Browse our fleet at asrluxury.com/cars, then either request a quote on the vehicle page or call (310) 985-9849 to speak with a concierge. Most bookings are confirmed within an hour. We accept reservations up to 6 months in advance, and same-day rentals are available based on inventory.

Drivers 18 and over are welcome at ASR Luxury. Photo ID and a valid US or international driver's license are required at delivery.

For weekends, prom season, weddings, and major LA events (Coachella, Oscars, Grammys), book 2-4 weeks ahead. Weekdays and shoulder seasons are usually flexible with 24-48 hours notice. Contact our concierge team for last-minute or same-day requests.

Yes. A refundable security deposit is held on a major credit card at delivery. The amount varies by vehicle and is communicated in your reservation confirmation. The deposit is released after vehicle return and inspection.

A valid driver's license, a major credit card in your name, and your own valid auto insurance. International renters: passport plus an international driver's permit if your license is not in English.

Pricing is on request and depends on the vehicle, dates, and length of rental. Multi-day rates and weekend packages reduce the per-day cost. Contact us for a quote on the vehicle and dates you want.

Most rentals include a daily mileage allowance. Additional mileage is available — let our concierge know your itinerary so we can build a fair package. Long-distance trips, road tours, and out-of-state drives can be priced as a flat rate.

Yes — drivers are responsible for carrying their own valid auto insurance with coverage that extends to rentals. We recommend confirming with your provider before pickup. Many premium credit cards (American Express Platinum, Chase Sapphire Reserve) extend rental coverage to exotics — check with your card issuer first.

Yes, with prior approval. Common out-of-state trips include Las Vegas, Palm Springs, San Diego, and Coachella. International trips (Mexico, Canada) are not permitted. Cross-state rentals may have additional terms — please discuss with our concierge.

Cancellation terms vary by reservation and are specified in your booking confirmation. Event-specific bookings (weddings, proms) may have stricter terms — please review your confirmation or contact our concierge with any questions.

Yes — delivery is available upon request to your hotel, home, airport, or other location across Greater Los Angeles. Out-of-area delivery (Malibu, Newport Beach, Pasadena, etc.) is quoted based on distance. Contact our concierge to arrange.

We serve all of Los Angeles, Beverly Hills, Hollywood, West Hollywood, Santa Monica, Bel Air, Brentwood, Pacific Palisades, Malibu, Calabasas, Studio City, Pasadena, Long Beach, and Orange County (Newport Beach, Laguna Beach, Huntington Beach). For service to other areas, contact our concierge.

Yes. Our chauffeur service pairs any vehicle in our fleet with a professional driver — perfect for weddings, prom nights, music videos, corporate events, red-carpet appearances, or simply enjoying a night out. See asrluxury.com/chauffeur for details.

Yes. We specialize in event transportation, including weddings, proms, anniversaries, music videos, photo shoots, and corporate functions. We can coordinate multi-vehicle packages, decorations, and chauffeurs. Book at least 4-8 weeks in advance for peak event seasons.

Absolutely. We work with production companies, photographers, and music video directors regularly. Filming use and location releases can all be coordinated. Contact our concierge with your shoot dates, location, and intended use.

Yes. We charter luxury yachts from Marina del Rey, Newport Harbor, and other Southern California marinas — for day trips, sunset cruises, weekend voyages to Catalina Island, and extended charters. All vessels include professional crew. See asrluxury.com/yachts.

Yes. We arrange private jet charters worldwide from LAX, Van Nuys, Burbank, and Long Beach airports. Aircraft range from light jets for short hops to ultra-long-range Gulfstreams for international travel. 24/7 aviation concierge with flight crew, catering, and ground transportation coordination.

Yes. Our portfolio includes Beverly Hills estates, Malibu beachfront villas, Hollywood Hills architectural homes, and Pacific Palisades retreats. Short-term and extended stays available, all professionally managed and concierge-supported.

Restaurant reservations, event tickets, private chefs, security, additional transportation, yacht and jet bookings, helicopter transfers, personal shopping, and itinerary planning. Tell our concierge what you need — if it's in Los Angeles, we can usually arrange it.

Call (310) 985-9849, email hello@asrluxury.com, or use the contact form at asrluxury.com/contact. Our standard concierge hours are 8am-10pm PT, with off-hours service available by appointment.